Dr. Chile Pepper
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Our Next Shipments is due in early May and we hoped to be fully stocked by then!

About Us Dr. Chile Pepper is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Dr. Chile Pepper
HC 63 Box 1519 Challis, Idaho 83226 United States
Phone: 208-879-6408
Email: sales@drchilepepper.com
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa, Mastercard and Discover credit card payment.

We accept Visa , Mastercard and Discover. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We reserve the right to refuse any order that is not placed properly.
Shipping And Handling Orders are shipped by UPS Ground using the choices given in the shopping cart.
Shipping to Alaska, Hawaii and Internationally will be calculated seperately and the customer will be notified via email to approve shipping charges before the order is processed .

2-3 Buisiness Day shipping will be by Express mail or Priority Mail. We will email you if the cost is more than what was posted in the shopping cart and will reduce the cost if it was less than what was shown in the shopping cart.

Customer is responsible for all customs & duty fees required on their order. If customer does not pay such customs & duties, Dr. Chile Pepper is required to pay them plus a penalty. When this occurs, the customer will be charged the fees + penalty fees + a $2.00 processing fee.

Shipping & Handling address errors made by the customer, non-delivery due to customer moving, invalid address or non-availability of customer to sign for package where required, results in a fee to Dr. Chile Pepper and such fees will be charged to the customer's account at our discretion + $2.00 processing fee.’

If customer provides a P.O. Box or other ship to address that UPS does not deliver to and chose the UPS Ground delivery, we reserve the right to chargeacutal Post Office charges +$2.00. We also reserve the right to use the shipping method of our choice.

Thank You!
Delivery Schedule We deliver your order right away. You will normally receive your order in 5-10 business days .
Back Orders While we try to fill all orders as received, circumstances beyond our control sometimes make that impossible. If we
are out of an item but will be able to fill your order within a few days we will hold your order until we can ship complete and notify you by a-mail. If an item will be unavailable for a longer period of time we reserve the right to make needed adjustments to any order. You will only be charged for what we ship and the shipping & handling
charge may be reduced.
Tax Charges For orders made from within the United States sales tax will be apllied to all in state orders. Our business is operated from Idaho. All other orders are tax free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 208-879-6408 (International +44 208-879-6408) or fax us on or write to us at HC 63 Box 1519 Challis, Idaho 83226 United States
Privacy Policy Dr. Chile Pepper does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Returned goods (for any reason) are subject to a 10% re-stock fee + cost of return shipping at our discretion.'
Wholesale Items All wholesale orders must have a valid business address and a minimum of 4 cases. If this criteria is not met, the retail price will be charged and a $30.00 shipping fee will be charged.